This Airline Was a Joke. Now It's the Next Emirates.

Descripción:

Singapore Airlines needs no introduction. With its comfy cabins and warm hospitality, it’s one of the world’s most respected airlines. But here’s something you might not know: it didn’t create that winning formula on its own. When Lee Kuan Yew — Singapore’s founding statesman — set out to build a national airline, he looked to one specific carrier for inspiration: Air India. Now that might come as a shock. Sure, the two are Star Alliance partners, but their reputations couldn’t be more different. Singapore is revered, while Air India is often reviled. But it wasn’t always this way. Once upon a time, Air India was the gold standard. But after years of mismanagement, it’s been sent into decline. But those days are officially over. With new, energized leadership, the airline wants to do the impossible: not only do they have concrete plans to fix their reputation, but they actually aspire to once again be the world’s most influential airline. And the craziest part? They might actually pull it off. Let me explain… Intro - 0:00, Wasted Potential - 2:39, A New Era - 5:35, Onboard the New AI - 8:57, Facing Off with Qatar & Emirates - 12:14, Addressing Personnel Challenges - 15:39, Closing Thoughts - 18:00.