How Anyone Can Learn IT Support in 2025 (Beginner Roadmap)

In this video, Shane Hummus presents a comprehensive beginner roadmap for learning IT support in 2025, covering the journey from zero to employment. He explains how a $49 Google certificate can be a game‑changer, showcases hands‑on skills that employers actually look for, and details a certification combo that is hard to ignore. He also shares an often‑missed AWS cheat code, portfolio secrets that impress hiring managers, a YouTube strategy that can land FAANG offers, and job‑search tactics that truly work. Additionally, he offers an undesirable location hack for instant employment, LinkedIn optimization tips before finishing studies, a realistic timeline for going from zero to employed, common pitfalls that kill chances, $100K+ specialization paths beyond IT support, and emphasizes that consistency beats intensity in tech careers. 0:00 - Intro 0:25 - The complete beginner-to-employed roadmap revealed 1:30 - The $49 Google certificate that changes everything 3:30 - Hands‑on skills that actually get you hired 4:54 - Sponsorship break 5:53 - The certification combo employers can't ignore 6:18 - The AWS cheat code most people miss 7:00 - Portfolio secrets that impress hiring managers 7:31 - YouTube strategy that lands FAANG offers 7:57 - Job search tactics that actually work 8:22 - Undesirable location hack for instant employment 8:47 - LinkedIn optimization before you even finish studying 9:26 - Realistic timeline: Zero to employed breakdown 10:33 - Common pitfalls that kill your chances 11:23 - Beyond IT support: $100K+ specialization paths 11:55 - Why consistency beats intensity in tech careers